Last Updated: 1st October 2026
At Azafran Wax Works, we value our customers' trust and are committed to respecting and protecting their privacy. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, create an account, place an order or interact with our services.
By accessing or using our Website, you acknowledge that you have read this Privacy Policy. Your personal information will be handled in accordance with this Policy and applicable laws.
You may browse our Website without creating an account. However, certain services, including placing an order, may require you to provide information necessary to complete the transaction.
Depending on how you interact with us, we may collect the following information:
We aim to collect only the information reasonably necessary to operate our business, process orders, provide customer support and fulfil our legal obligations.
The information collected from you may be used for the following purposes:
We may also use aggregated or de-identified information for analytics, business planning and improving our services.
Azafran Wax Works respects the privacy of its customers. We do not sell personal information to third parties.
We may share relevant information in the following circumstances:
3.1. Service Providers: We may share necessary information with trusted third-party service providers who help us operate our Website and business, including payment processors, courier and logistics partners, hosting providers, customer support services, analytics providers and marketing service providers.
3.2. Business Affiliates: Where necessary and permitted by applicable law, information may be shared with our affiliates or related business entities for legitimate business purposes, subject to appropriate safeguards.
3.3. Legal and Regulatory Requirements: We may disclose information where required by law, court order or a lawful request from an authorised government or regulatory authority, or where reasonably necessary to protect our legal rights, customers or property.
3.4. Business Transfers: In the event of a merger, acquisition, restructuring, sale or transfer of all or part of our business, personal information may be transferred to the relevant successor or acquiring entity, subject to applicable law and appropriate safeguards.
3.5. With Your Consent: We may share personal information for other purposes where you have provided the required consent.
Third-party service providers receiving personal information are expected to handle it in accordance with their contractual obligations, applicable privacy requirements and the purposes for which the information was shared.
You may request access to, correction of or updates to your personal information by logging into your account, where this facility is available, or by contacting us.
You may also request the deletion of your account or personal information, subject to applicable legal requirements and any records we are required or permitted to retain.
Requests can be submitted to:
We will review and respond to requests within the timelines prescribed by applicable law. Some information may need to be retained for order records, accounting, legal compliance, fraud prevention or the establishment and defence of legal claims.
Deleting an account may result in the loss of access to account-specific features and order history available through that account.
Information provided during online shopping will be used for legitimate purposes associated with processing your purchase, delivering products, providing customer service and other purposes described in this Policy.
Payments made through the Website may be processed by third-party payment service providers. Your payment information may be subject to their respective terms, privacy policies and security practices.
We do not ask customers to disclose passwords, one-time passwords (OTPs), PINs or other confidential authentication details through unsolicited emails, calls or messages.
Customers should keep their account credentials confidential and avoid sharing sensitive payment information with unauthorised persons. If you suspect unauthorised access to your account or a fraudulent transaction, please contact us and your relevant payment provider promptly.
Our Website may use cookies, pixels, web beacons and similar technologies to improve functionality, understand Website usage and support relevant marketing activities, subject to applicable law and your preferences.
6.1. Cookies
Cookies are small text files stored by your browser or device. They may help the Website remember certain preferences, maintain shopping cart information, support account functionality and improve your browsing experience.
6.2. Analytics and Tracking Technologies
We may use analytics tools and tracking technologies to understand how visitors navigate the Website, which pages are viewed and how our services can be improved. Certain technologies may also help measure the effectiveness of marketing campaigns and communications.
6.3. Managing Cookies
You may be able to manage or disable cookies through your browser settings or available Website privacy controls. However, disabling certain cookies may affect the availability or functionality of some Website features.
Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.
Our Website may contain links to third-party websites, platforms or services. These external websites operate independently and may have their own privacy policies and data-handling practices.
Azafran Wax Works does not control the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information or using their services.
Sharing a link to our Website with friends or family does not ordinarily require you to disclose their personal information to us. Please ensure that any personal information you provide about another person is shared lawfully.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
Depending on the services used, these measures may include access controls, secure connections, security software and safeguards implemented by our service providers.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. While we make reasonable efforts to protect your information, we cannot guarantee absolute security.
You are encouraged to use strong passwords, keep your login credentials confidential and notify us promptly if you suspect a security issue involving your account.
Where required by applicable law, we will take appropriate steps in response to personal data breaches and related reporting obligations.
Our Website and online purchasing services are intended for individuals who are legally capable of entering into transactions under applicable law.
Individuals below the age of 18 should not create an account or place orders independently where they are not legally permitted to do so. A parent or legal guardian should supervise any permitted use of the Website by a minor.
We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law. If we become aware that personal information has been collected unlawfully from a child, we will take appropriate steps as required by law.
We may send you information about our products, new launches, promotional offers and other updates where permitted by applicable law and subject to any required consent.
You may opt out of promotional emails by using the unsubscribe option provided in the communication or by contacting us directly.
Opting out of promotional communications will not prevent us from sending essential transactional or service-related messages, such as order confirmations, delivery updates or important account notifications.
Azafran Wax Works may update this Privacy Policy from time to time to reflect changes in our business practices, Website functionality, technology or applicable legal requirements.
Any revised version will be published on our Website with an updated “Last Updated” date. Where required by law, we will provide notice of material changes or seek consent before implementing changes that require it.
We encourage you to review this Policy periodically to remain informed about how your personal information is handled.
If Azafran Wax Works or the business operating the Website undergoes a merger, acquisition, restructuring, sale or other business transfer, personal information may be transferred to the relevant successor or acquiring entity, subject to applicable law.
Any such transfer will be handled in accordance with applicable privacy obligations. The successor entity will be responsible for handling the transferred information as required by law.
This Privacy Policy shall be governed by the laws of India, including applicable data protection and privacy legislation.
Any disputes relating to this Policy shall be subject to the jurisdiction of the competent courts and authorities in accordance with applicable law.
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Azafran Wax Works
Legal Entity: Azafran Innovacion Limited
Correspondence Address:
Dishman Corporate House
Iscon-Bopal Road, Ambli
Ahmedabad - 380058
Gujarat, India
Email: business.development@azafrangroup.com
Customer Service: customerservice@azafrangroup.com
Phone: +91-7778841481
We will review and respond to your enquiry in accordance with applicable law.
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